Logical Wave Technologies has been the trusted IT partner for NYS government agencies, healthcare organizations, and private enterprises since 2001.
since 2001
2:30
Trusted by New York State
For over two decades, we've delivered mission-critical IT solutions to government agencies and private organizations across New York.
since 2001
2:30
Trusted by New York State
For over two decades, we've delivered mission-critical IT solutions to government agencies and private organizations across New York.
01
Who we are
From Medicaid systems to network infrastructure to modern automation, we provide the technical expertise that organizations depend on when failure is not an option.
From Medicaid systems to network infrastructure to modern automation, we provide the technical expertise that organizations depend on when failure is not an option.From Medicaid systems to network infrastructure to modern automation, we provide the technical expertise that organizations depend on when failure is not an option.
From Medicaid systems to network infrastructure to modern automation, we provide the technical expertise that organizations depend on when failure is not an option.Logical Wave Technologies
New York · Est. 2001
From Medicaid systems to network infrastructure to modern automation, we provide the technical expertise that organizations depend on when failure is not an option.
From Medicaid systems to network infrastructure to modern automation, we provide the technical expertise that organizations depend on when failure is not an option.Logical Wave Technologies
New York · Est. 2001
02
Services
Full-Service Technical Consulting
Infrastructure, security, development, project management, and staffing. We provide end-to-end IT expertise for organizations that need reliable partners.
/01
Government & Healthcare Systems
Specialized expertise in NYS Medicaid and healthcare IT. We build and maintain the critical systems that agencies rely on every day.
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HealthcareIT
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NYSMedicaid
/01
Government & Healthcare Systems
Specialized expertise in NYS Medicaid and healthcare IT. We build and maintain the critical systems that agencies rely on every day.
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HealthcareIT
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NYSMedicaid
/01
Government & Healthcare Systems
Specialized expertise in NYS Medicaid and healthcare IT. We build and maintain the critical systems that agencies rely on every day.
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HealthcareIT
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NYSMedicaid
/02
Infrastructure & Security
Network installation, configuration, vulnerability scanning, compliance and cybersecurity audits. We keep your systems secure and running.
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Infrastructure
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Cybersecurity
/02
Infrastructure & Security
Network installation, configuration, vulnerability scanning, compliance and cybersecurity audits. We keep your systems secure and running.
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Infrastructure
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Cybersecurity
/02
Infrastructure & Security
Network installation, configuration, vulnerability scanning, compliance and cybersecurity audits. We keep your systems secure and running.
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Infrastructure
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Cybersecurity
/03
Custom AI & Automation Solutions
Practical AI implementations and workflow automation for organizations ready to modernize operations and reduce manual work.
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AIAutomation
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Modernization
/03
Custom AI & Automation Solutions
Practical AI implementations and workflow automation for organizations ready to modernize operations and reduce manual work.
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AIAutomation
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Modernization
/03
Custom AI & Automation Solutions
Practical AI implementations and workflow automation for organizations ready to modernize operations and reduce manual work.
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AIAutomation
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Modernization
/04
Project Management & Staffing
Technical leadership and staff augmentation for complex initiatives. Our consultants integrate seamlessly with your team.
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ProjectManagement
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Staffing
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Project Management & Staffing
Technical leadership and staff augmentation for complex initiatives. Our consultants integrate seamlessly with your team.
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ProjectManagement
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Staffing
/04
Project Management & Staffing
Technical leadership and staff augmentation for complex initiatives. Our consultants integrate seamlessly with your team.
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ProjectManagement
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Staffing
03
Why us?
WHY TEAMS TRUST LOGICAL WAVE
25 years of delivering IT solutions that work, on time and on budget.
OUR ADVANTAGES include:
01
Deep Government
Experience
01
Deep Government
Experience
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Reliability
Compliance
02
Reliability
Compliance
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End-to-End
Delivery
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End-to-End
Delivery
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Transparent
Partnership
04
Transparent
Partnership
Source:
Client Feedback & Project History
Since 2001
25
Years in Business
System Uptime
System Uptime
System Uptime
Projects Delivered
Projects Delivered
Projects Delivered
Dedicated Support
A Partner, Not Just a Vendor
Direct access to senior consultants who know your systems. No ticket queues, no runaround. Just experienced professionals who pick up the phone.
05
How we work
A Proven Approach to IT Delivery
No surprises. No scope creep. Just clear milestones and reliable execution.
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Discovery & Assessment: We learn your systems, requirements, and constraints
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Discovery & Assessment: We learn your systems, requirements, and constraints
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Discovery & Assessment: We learn your systems, requirements, and constraints
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Solution Design: Architecture and planning tailored to your environment
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Solution Design: Architecture and planning tailored to your environment
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Solution Design: Architecture and planning tailored to your environment
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Implementation: Hands-on delivery with minimal disruption to operations
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Implementation: Hands-on delivery with minimal disruption to operations
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Implementation: Hands-on delivery with minimal disruption to operations
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Support & Optimization: Ongoing partnership to keep systems running
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Support & Optimization: Ongoing partnership to keep systems running
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Support & Optimization: Ongoing partnership to keep systems running
On average, our clients reduce manual processing time by 35% within the first phase of engagement.
WHY IT MATTERS NOW
Outdated systems cost more than upgrades. In money, time, and risk.
01/
Security vulnerabilities
compound over time
+83%
/risk
01/
Security vulnerabilities
compound over time
+83%
02/
Legacy systems
become harder to support
+55%
/cost
02/
Legacy systems
become harder to support
+55%
03/
Compliance requirements
keep changing
+66%
/complexity
03/
Compliance requirements
keep changing
+66%
04/
Staff time lost to
manual workarounds
+32%
/overhead
04/
Staff time lost to
manual workarounds
+32%
06
Results
Case study
A mid-size NYS agency partnered with Logical Wave to modernize its legacy Medicaid claims processing workflow.
Date:
2023 – 2024
Date:
2023 – 2024
Industry:
Government Healthcare IT
Industry:
Government Healthcare IT
Challenge:
Legacy systems, compliance gaps & manual processing delays
Challenge:
Legacy systems, compliance gaps & manual processing delays
faster claims processing
40%
faster claims processing
40%
system uptime achieved
99.9%
system uptime achieved
99.9%
They understood our systems from day one. No learning curve, no hand-holding. Just experienced consultants who delivered exactly what we needed, on schedule.
They understood our systems from day one. No learning curve, no hand-holding. Just experienced consultants who delivered exactly what we needed, on schedule.They understood our systems from day one. No learning curve, no hand-holding. Just experienced consultants who delivered exactly what we needed, on schedule.
They understood our systems from day one. No learning curve, no hand-holding. Just experienced consultants who delivered exactly what we needed, on schedule.Michael Torres
Director of Operations, NYS Agency
Michael Torres
Director of Operations, NYS Agency
04
Easy first step
Start Smart, Start Small
Tell us what's slowing your team down. We'll scope a solution, prove it works, and scale from there. No disruption.
Paul Miller
Founder, Logical Wave Technologies
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insights & updates
News
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insights & updates
News
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insights & updates
News
Newsletter
We send occasional updates about new case studies and useful tips.
Newsletter
We send occasional updates about new case studies and useful tips.
Newsletter
We send occasional updates about new case studies and useful tips.
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Help & Info
FAQ
01
Do I need technical expertise to work with you?
Not at all. We handle all the technical complexity. You tell us your goals and constraints, and we translate that into a clear plan with measurable outcomes.
02
How much does an engagement cost, and what is included?
Pricing depends on scope and duration. Every engagement includes discovery, implementation, documentation, and ongoing support. No hidden fees. You will always know what is included before we start.
03
What industries and systems do you specialize in?
We specialize in government healthcare IT (including NYS Medicaid), enterprise infrastructure, cybersecurity, and workflow automation. We also support private sector organizations across various industries.
04
How long does a typical project take?
It depends on the scope. Some infrastructure audits take a few weeks. Larger system modernizations can span several months. We always define clear milestones upfront so there are no surprises.
05
What if we are not satisfied with the results?
We aim for measurable outcomes on every engagement. If something is not working, we will adjust the approach. Our goal is long-term partnership, not one-off projects.
01
Do I need technical expertise to work with you?
Not at all. We handle all the technical complexity. You tell us your goals and constraints, and we translate that into a clear plan with measurable outcomes.
02
How much does an engagement cost, and what is included?
Pricing depends on scope and duration. Every engagement includes discovery, implementation, documentation, and ongoing support. No hidden fees. You will always know what is included before we start.
03
What industries and systems do you specialize in?
We specialize in government healthcare IT (including NYS Medicaid), enterprise infrastructure, cybersecurity, and workflow automation. We also support private sector organizations across various industries.
04
How long does a typical project take?
It depends on the scope. Some infrastructure audits take a few weeks. Larger system modernizations can span several months. We always define clear milestones upfront so there are no surprises.
05
What if we are not satisfied with the results?
We aim for measurable outcomes on every engagement. If something is not working, we will adjust the approach. Our goal is long-term partnership, not one-off projects.
Contact us directly
Every project starts with a real conversation, not a sales pitch. That's what keeps clients coming back.
Sarah Chen
Senior IT Consultant
Sarah Chen
Senior IT Consultant
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Ready to start?
Get in touch
Whether you have questions or just want to explore options, we’re here.
13
Ready to start?
Get in touch
Whether you have questions or just want to explore options, we’re here.
13
Ready to start?
Get in touch
Whether you have questions or just want to explore options, we’re here.